If your discount code isn't applied at checkout, this is usually due to a restriction such as an expiration date, minimum order value, or item conditions.
How to apply the code
- Enter your discount code exactly as you received it.
- Check whether the code is still valid and hasn't expired.
- Make sure your cart meets all the conditions, such as a minimum order value or restrictions on certain items.
- Check whether you have already applied a discount code. You can combine a maximum of two discounts.
- Check whether the items in your cart are eligible for the discount.
If the code still doesn't work
If the discount code still can't be applied, please contact our support team at support@familyandmoney.com with your order details and the relevant code. If possible, also include a screenshot of the error message. We'll check this for you and help you further.