After completing your order, you will normally receive an order confirmation by email. If you have not received a confirmation, there may be several reasons.
Possible causes
- Check your spam folder: Sometimes the order confirmation is accidentally sent to the spam or junk folder.
- Check your email address: Make sure you provided the correct email address when placing your order.
- Wait a moment: In some cases, it may take a few minutes for the order confirmation to arrive.
- Check your payment: Check whether your payment was completed successfully or whether the transaction is still pending.
Still have not received an order confirmation?
If you cannot find an order confirmation after following these steps, please contact our support team at support@familyandmoney.com.