We are sorry that something is wrong with your order. We will be happy to review the case. If your issue is confirmed, we will be happy to find a suitable solution.
Contact us via our Contact Form or by email at support@familyandmoney.com.
Depending on the issue, we will need the following information:
An item is missing from my order
- Your order number
- The name of the missing item
My item is damaged or defective
- Your order number
- A brief description of the problem
- Photos of the damage or defect
I received the wrong item
- Your order number
- Name of the item ordered
- A photo of the item received